Privacy Policy

At Blocura-X, we understand that your privacy is fundamental to building trust in our blockchain finance education platform. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you interact with our services at blocura-x.com.

We're committed to being transparent about our data practices and ensuring you have control over your personal information. This policy applies to all users of our platform, whether you're browsing our content, enrolled in our learning programs, or engaging with our community features.

By using our services, you acknowledge that you have read and understood this privacy policy. We encourage you to review this document periodically, as we may update it to reflect changes in our practices or applicable laws.

We collect various types of information to provide you with personalized educational experiences and improve our services. Here's what we gather and why:

Your information serves multiple purposes in enhancing your educational experience. We use collected data to deliver personalized learning content, track your progress through our blockchain finance courses, and provide relevant recommendations based on your interests and skill level.

We also process your information for administrative purposes, including account management, billing, customer support, and communication about course updates or new educational opportunities. Your learning analytics help us identify areas where students commonly struggle, allowing us to improve our curriculum continuously.

Additionally, we use aggregated and anonymized data for research purposes, helping us understand broader trends in blockchain education and developing new courses that meet market demands. This research never includes personally identifiable information.

We maintain strict policies regarding information sharing. We never sell your personal data to third parties for marketing purposes. However, we may share information in specific circumstances outlined below.

We work with trusted service providers who help us operate our platform, including cloud hosting services, payment processors, and email communication tools. These partners are contractually obligated to protect your information and use it only for specified purposes.

In cases where we collaborate with industry partners to provide enhanced learning opportunities, we may share limited information with your explicit consent. We also comply with legal requirements, sharing information when required by law enforcement or regulatory authorities.

If Blocura-X undergoes a business transition such as a merger or acquisition, your information may be transferred to the new entity, but only under terms that maintain the same privacy protections outlined in this policy.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our technical safeguards include industry-standard encryption for data transmission and storage, secure server configurations, and regular security audits.

Access to your personal information is restricted to authorized personnel who need it to perform their job functions. Our team members undergo regular security training and are bound by confidentiality agreements.

While we implement robust security measures, no system is completely immune to security risks. We encourage users to protect their accounts by using strong passwords, enabling two-factor authentication, and reporting any suspicious activity immediately.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Different types of data have varying retention periods based on legal requirements and business needs.

Account information and learning progress data are typically retained for the duration of your active account plus three years after account closure to comply with educational record requirements. Financial transaction records are kept for seven years as required by tax and accounting regulations.

Communication records and support tickets are generally retained for two years to maintain service quality and resolve any ongoing issues. Technical logs and analytics data are typically purged after 18 months unless required for security investigations.

When you request account deletion, we begin the process within 30 days and complete it within 90 days, except for information we're legally required to retain. You'll receive confirmation once the deletion process is complete.

As a global educational platform, we may transfer your personal information to countries outside your region for processing and storage. These transfers are conducted under appropriate safeguards to ensure your data receives adequate protection regardless of location.

We use various legal mechanisms for international transfers, including adequacy decisions, standard contractual clauses, and certification programs. Our service providers in different jurisdictions are contractually required to maintain data protection standards equivalent to those described in this policy.

If you're located in the European Union, we ensure that any data transfers comply with GDPR requirements through appropriate transfer mechanisms and continuous monitoring of data protection standards in recipient countries.

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. These technologies help us provide personalized content recommendations and improve our services over time.

Essential cookies are necessary for basic platform functionality, including user authentication and security features. Analytics cookies help us understand how users interact with our content, allowing us to optimize the learning experience and identify popular courses.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We provide detailed information about our cookie usage and obtain consent where required by applicable laws.

Our services are designed for adult learners and professionals interested in blockchain finance education. We do not knowingly collect personal information from children under 13 years of age without parental consent.

If we discover that we have inadvertently collected information from a child under 13, we will delete that information promptly. Parents or guardians who believe their child has provided personal information to us should contact us immediately using the information provided below.

For users between 13 and 18 years old, we recommend parental involvement in the decision to use our platform and encourage parents to discuss online privacy and safety with their teenagers.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify users through email, platform notifications, or prominent announcements on our website.

Minor updates that don't materially affect your rights may be made without individual notification, but we'll always update the effective date at the top of this policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue using our services or contact us to discuss your concerns.